2018 Mercedes-Benz SEA II Skills Competition

At the recent 2018 Mercedes-Benz SEA II Skills Competition, Customer Services professionals from around Malaysia and the region brought their best to claim victory as the best technician, service advisor and process specialist within the Mercedes-Benz network.

This year’s event represents the 10th anniversary of the competition which was started in 2008 and held every two years, and represents the first time that the Skills Competition has been opened up to other member countries in the region. From 133 participants in 2008, this number has grown significantly to 631 this year.

The 2018 Mercedes-Benz SEA II Skills Competition witnessed a total of 25 Service Professionals compete against each other across five categories representing their respective fields of expertise, namely, Qualified Maintenance Technician (QMT), Qualified System Technician (QST), Certified Diagnostic Technician (CDT), Certified Service Advisor (CSA), and Qualified Parts Process Specialist (QPPS).

Providing equal opportunity for this year’s newly graduated apprentices, the skills competition also saw the Mercedes-Benz network’s newest recruits showcase their capabilities in the Advanced Modern Apprenticeship category.

The participating dealerships represented in the finals were from service centres across Peninsula Malaysia including the Klang Valley, Kuala Terenganu, Georgetown, Seremban, and Johor Bahru, as well as Singapore. Outstanding finalists were rewarded with a trophy, certificate and cash prizes totalling over RM100,000.

In a bid to form well-rounded service professionals, the skills competition put in place a host of challenges in the form of theory and practical tests as well as a quiz. Finalists battled to remain calm despite being put under pressure at each stage of the competition. Responses were closely monitored and evaluated by a qualified judging panel comprising experts and management of Mercedes-Benz Malaysia.

Held every two years, the skills competition is a landmark event for Customer Services professionals within the Mercedes-Benz dealer network. Mercedes-Benz Malaysia has the largest premium network coverage in Malaysia with a total of 34 Autohauses and 31 Service Centres. This year’s competing dealer partners who qualified and competed in the finals included Cycle & Carriage Bintang, Hap Seng Star, NZ Wheels, Mofaz Exotic Car, MBSA Automotive and Minsoon Credit, from Malaysia as well as Cycle & Carriage Industries from Singapore.

2018 Mercedes-Benz Sea II Skills Competition Results:

Certified Diagnosis Technician
Ranking	Name	Dealer		Country
Champion	Siew Yann Hwang	Hap Seng Star Jln Ipoh		Malaysia
1st Runner up	Swee Teng Siang	Hap Seng Star Kinrara		Malaysia
2nd Runner up	Phisyarn Chitbanchong	Cycle & Carriage Bintang (Northern) GT		Malaysia
Consolation	Ngau Fook Lin	Hap Seng Star Balakong		Malaysia
Consolation	Mohd Hadi	Cycle & Carriage Bintang P.J.		Malaysia
Qualifieds System Technician
Ranking	Name	Dealer		Country
Champion	Wong Yee Yew	Hap Seng Star Balakong		Malaysia
1st Runner up	Low Yee Seng	Hap Seng Star Kinrara		Malaysia
2nd Runner up	Tan Kwong Seng	Cycle & Carriage Bintang J.B		Malaysia
Consolation	Tham Ming Tai	Hap Seng Star Balakong		Malaysia
Consolation	Yong Jia Jun	Cycle & Carriage Bintang P.J.		Malaysia
Qualified Maintenance Technician
Ranking	Name	Dealer		Country
Champion	Seah Kai Khee	Cycle & Carriage Industries - MBC		Singapore
1st Runner up	Tan Chun Loong	Cycle & Carriage Industries - Pandan Loop		Singapore
2nd Runner up	Sam Wee Sin Khang	Mofaz Exotic Car K.T.		Malaysia
Consolation	Tan Siew Keong	Cycle & Carriage (Northern) Georgetown		Malaysia
Consolation	Mohammad Talha	NZ Wheels Klang		Malaysia
Certified Service Advisor
Ranking	Name	Dealer		Country
Champion	Kueh Swee Teng	Hap Seng Star Kinrara		Malaysia
1st Runner up	Teoh Boon Seong	Cycle & Carriage Bintang (Northern) AS		Malaysia
2nd Runner up	Fuan Chai Sheng	Hap Seng Star Jalan Ipoh		Malaysia
Consolation	Mohd Nor Khusairi Bin Jemangin	Cycle & Carriage Bintang J.B.		Malaysia
Consolation	Diviya Lingam S/O Pachi Muthu	Cycle & Carriage Bintang P.J.		Malaysia
Qualified Parts Process Specialist
Ranking	Name		Dealer	Country
Champion	Ernie Ruhaida Abdul Rashid		Cycle & Carriage Bintang M.D.	Malaysia
1st Runner up	Mazliza BT Manap		NZ Wheels Klang	Malaysia
2nd Runner up	Hui Wai Luen		Hap Seng Star Balakong	Malaysia
Consolation	Farina Binti Mohd Fakharuzi		Cycle & Carriage Bintang Glenmaire	Malaysia
Consolation	Normala Ahmad		Cycle & Carriage Bintang J.B.	Malaysia
Advanced Modern Apprenticeship Category
Ranking	Name		Dealer	Country
Champion	Wong Shiong Heng		Minsoon Credit Sdn Bhd	Malaysia
1st Runner up	Pang Zheng Chen		Mofaz Kuala Terengganu	Malaysia
2nd Runner up	Tai Ming Yew		CCB Georgetown	Malaysia
Consolation	Hoon Zhen Xiong		CCB Cheras	Malaysia
Consolation	Vincent Wai Kah Young		MBSA	Malaysia

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